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Employers face greater pressures than ever to provide a 'safe working environment' for their staff and to manage stress. The penalties for getting the balance wrong can be very damaging for individuals and employers.

The principal symptoms are:

1 Employment Disputes Mediation is particularly effective in dealing with employment disputes because it deals so well with the complexities of human relationships, responsibility and legal requirements.

Amanda Bucklow has successfully mediated many employment disputes including those alleging

3 Workplace mediation: conflict and disputes are a natural part of relationships at work. If they are allowed to fester they can seriously disrupt the effectiveness of departments and organisations. Frequently, the cause of these kinds of disputes are a result of appraisals which fail to take account of the diversity and differences in individual strengths. Amanda Bucklow's research into strengths informs her unique approach to reconciling the needs of the organisation with the strengths of the individual and the remedy is not always 'more of the same'.

2 Investigation and recommendations: a comprehensive report which identifies contributory factors. The process also offers the potential for resolution through mediation to take place at the same time. This unique service addresses the shortcomings of the traditional investigation process and fact find services and enhances the value to the organisation.

4 Mediation skills training can provide managers with the skills to manage these issues before they become the subject of complaints, claims and litigation.