An element of “competence” is to be found in every dispute. It is the human factor which is relevant for many professions and public health and safety.

Mediation uniquely offers both claimants and defendants an opportunity to address the matters of the claim and the underlying causes. It can also give both parties the opportunity to incorporate low cost, high value elements to a settlement in a way which the court simply cannot consider or order. In the case of personal injury and clinical negligence claims, this can positively affect the quality of people’s lives and their ability to deal with the consequences of the event.

Extensive experience of mediating a wide range of claims against professionals and frequently involving CFAs.

A wide variety of claims from accident and injury including fatality and work related injuries to claims associated with long term stress through discrimination and / or harassment.

Amanda has particular strengths in engaging lay clients, managing emotions and adjusting the mediation process to meet special needs.

Mediating clinical negligence cases requires a special skill set tailored to relating to people from all walks of life and within a highly charged emotional context. Creating the right environment which allows people to make informed decisions which will certainly affect their quality of life, or even their ability to earn a living, demands commitment and notable interpersonal skills.

Preparation, involving the parties and giving each an opportunity to have their say within a structured framework and the positive management of emotions are hallmarks of Amanda’s mediation practice.